Dates :

January 1997 - July 1997

Service(s) provided :

Business Analysis, Bespoke System design
 

Delivered :

 
 
Faulty Stock handling :
  • Detailed analysis of end-to-end process, covering Branch, Supply Chain, Finance and Strategic Business Units.
  • Defined objectives of minimising business costs (reducing storage, handling and admin. costs), and maximising value of Faulty Stock found.
  • Wrote formal Business Requirements Document and Systems Requirement Specification, in line with these objectives.
  • Defined operational changes to gain control over Faulty Stock handling cycle, for maximum benefit from minimum effort.   Defined systems changes to provide visibility of Faulty Stock, enabling cost savings and data auditability.